PSIRA NUMBER 3144843
EXECUTIVE INTRODUCTION SUMMARY OF SVE SECURITY SERVICES
Our well-trained Security Personnel’s managed by very experienced appointed managers and security professionals. We have a number of operations within Security Divisions that covers Retailers, Government Sites, Event Sites, Residential, Business Complex and Hotels. SVE Security Services its PSIRA affiliated, CIPRO registered business based in Kempton Park. All our Security Officers are registered with South African Security Services. Big companies have already set good standards concerning effectiveness and professionalism in the industry. The problem that arises is the gap between big and small security firms in terms of service delivery. Small firms do not meet the standards due to their weak infrastructure; hence SVE Security Services will close this gap and provide the public and private sectors around South Africa with value-added services. SVE Security Services’ huge success will lie in the employment of well trained PSIRA registered of well trained security officers who have gone through the company’s client service, inter-personal skills and communication programs. This gives SVE Security Services world class officers that are friendly, polite, well approachable and well vetted to protect you and your assets. SVE Security Service will try to hire youth and get them trained to be the best in this industry to alleviate unemployment rate in the county.
SVE 198 CONSULTANCY (PTY) LTD t/a SVE SECURITY SERVICES
Managed by well experienced appointed managers and investigators with a number of years in the Security Industry. Well skilled trained security officers at anytime on affordable packages. We offer from Armed & Unarmed Guards, Escorts, Body Guards, Car Guards, Bouncers, and Armed Response etc. Our well-trained Security Personnel’s managed by very experienced appointed managers and security professionals. We have a number of operations within Security Divisions that covers Retailers, Government Sites, Event Sites, Residential, Business Complex and Hotels. SVE Security Services its PSIRA affiliated, CIPRO registered business based in Kempton Park. All our Security Officers are registered with South African Security Services. Big companies have already set good standards concerning effectiveness and professionalism in the industry. The problem that arises is the gap between big and small security firms in terms of service delivery.
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Small firms do not meet the standards due to their weak infrastructure; hence SVE Security Services will close this gap and provide the public and private sectors around South Africa with value-added services. SVE Security Services’ huge success will lie in the employment of well trained PSIRA registered of well trained security officers who have gone through the company’s client service, inter-personal skills and communication programs. This gives SVE Security Services world class officers that are friendly, polite, well approachable and well vetted to protect you and your assets. SVE Security Service will try to hire youth and get them trained to be the best in this industry to alleviate unemployment rate in the county.
BUSINESS DESCRIPTION AND SERVICES
SVE Security Services will always provide contract with focus on the protection of lives, property and assets. We offer the following services:
-Access controls
-Manned guarding solution
Perimeter patrol and monitoring
-All day and all night guarding services
-Burglar alarms
-Intruder detection
-CCTV
-Fire detection and suppression
-Integrated security solutions
-Armed & Unarmed Security Guards
COMPANY SKILLS DEVELOPMENT PLAN
Even though Security seems to be generally a basic function, the Director and Company Managers understands that to effectively safeguard lives, property and assets demands a degree of training at large. It is for this reason that SVE Security Services will acquire staff members who are well trained and untrained to be trained within the Company to cultivate and decrease unemployment in the country. The focus will be on selection and training on-site and on-the-job training quality procedures, skills development and personal growth, incentive programs and fair labor practices. It is very important for SVE Security Services to have a good understanding and competence in both estimating and managing key elements of business such as:
-Labor Cost
-Labor productivity
-Equipment requirements
-Site conditions
-Specifications
-Statutory requirements
-Contract agreement
-Overhead structure costs
INDUCTION
All newly appointed officers will go through a formal induction program with Company Operations Manager or Director of Operations that will fast track them to understand company’s vision, mission, goals and objectives as well as the company familiar with the uniqueness of SVE Security Services as the employer of the choice.
PERFOMANCE APPRAISALLS
Due to SVE Security Services and philosophy will be assessed on their ability to carry out their duties to the satisfaction of the employer and handling various situations related to work, including emergency evacuation procedures, access controls responsibilities, protocol at clients premises and how they always uplift clients as well as the company’s image as service provider.
VALUE-ADDED SERVICES
As a company offering support services SVE Security Services will offer more than guarding services. The aim is to add value to its customer base, for SVE Security Services to be perceived as truly providing value-added service the following quality control requirements will take centre stage at all management focus groups and planning meetings:
- Operations management system and procedures
- Guarding discipline and handling of customer or clients complaints
- Handling of lost and found
- measuring what the effectiveness of service by questionnaires and social Medias
Uniform Personnel
We as SVE Security Services we will make sure that all our officers or staff is well dressed in a proper uniform fit for the site. Uniform provides a sense of a disciplined cadre and more importantly it is standard practice in the industry. Uniform will also help to promote the company to clients. The company LOGO will be displayed on all uniforms and name badge at during working hours.
Customer or client Centricity
From the control room to the field personnel the company philosophy based on the customer centricity satisfaction framework will be driving force behind every service SVE Security Services provides.
Capacity
- Great care will be taken not to overestimate our capacity which will lead to lower service delivery.
- Capacity will be closely monitored in terms of the workforce and ability to deliver in order to make informed managed decisions to cater for increased demand.
- Adequate transport for the guards to and from their posts will be obtained.
- Time frames for shift changes will be scheduled in such a way that at NO TIME whatsoever will a guard abandon his post without proper shift hand over.
- The critical point is to manage the capacity of the guards in such a way that their effectiveness is maximized without stretching them.
- Duty roosters will be strictly to and even more important, to be drawn and managed so that clients does not get disappointed.
Quality Assessment
Constant feedback will be obtained from clients in terms of the professionalism and performance of SVE Security Services Guards.
Site inspections by the management team will ensure that guards are always at peak performance and good health.
Quality of service will be improved and maintained by initiating and bonus scheme for personnel’s with highest performance score records on their profiles.
EMPLOYERS DUTIES AND RESPONSIBILITIES
SVE Security Services is obliged to:
Provide and maintain a safe, healthy working environment to ensure workers health and safety y providing the following:
- Information regarding healthy
- Instruction with regard to health related decisions
- OHS training and proper supervision
This will be done in a form of Health and Safety Representatives of:
- Incidents
- Inspections
- Investigations and inquires
VISION
To be a progressive and leading security company provider, opting for market leadership positions in the chosen segment and achieve above average sustainable profit and organic growth with a focus on the world first class clients services.
MISSION
It’s to improve the lives of our clients by giving them peace of mind through excellent professional service delivery. Integrating both physical guarding operations; efficient use of modern technology, enabling clients to have combination of flexible options to meet their needs.
VALUES
Excellence in service
Personalized client care
Integrity
Transparency
Accountability
- SVE198 Consultancy
- Tel: 011-970-7708
- Emergency: 0861-707-800
- Reg: 2012/189444/07
